At Codelekh Solution Private Limited (“Codelekh”, “we”, “our”, or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, process, store, and safeguard the personal and business information shared with us through our website, software products, applications, APIs, platforms, and related technology services.
By accessing or using our services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal, technical, and business-related information necessary for providing our software development and technology solutions, including but not limited to:
- Full name and contact details
- Email address and mobile number
- Business or company information
- Project requirements and technical specifications
- Billing, payment, and transaction details
- API usage and system integration information
- Customer support and communication records
- Documents, files, or content shared for project execution
- Any information voluntarily submitted through forms, email, or direct communication
We may also automatically collect technical information such as IP address, browser type, operating system, device details, usage behavior, and analytics data for security, monitoring, and service improvement purposes.
2. Purpose of Information Collection
The information collected by us may be used for the following purposes:
- Providing software development and technology services
- Managing client accounts and project communication
- Processing payments, invoices, and subscriptions
- Delivering technical support and customer assistance
- Improving our products, platforms, APIs, and services
- Maintaining system security and preventing unauthorized activities
- Sending important service-related updates and notifications
- Complying with applicable legal and regulatory obligations
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties.
Information may be shared only when reasonably necessary, including:
- With trusted technology, hosting, cloud, or infrastructure service providers
- With payment gateway or financial service providers for transaction processing
- With professional advisors, auditors, or legal authorities where required by law
- To protect our legal rights, security, systems, or users
4. Cookies and Tracking Technologies
Our website and applications may use cookies and similar technologies to improve user experience, analyze traffic, enhance functionality, and maintain platform security.
Users may disable cookies through browser settings; however, certain features of the platform may not function properly if cookies are disabled.
5. Data Security
We implement appropriate technical, organizational, and administrative security measures to protect your information against unauthorized access, misuse, disclosure, alteration, or destruction.
Although we follow commercially reasonable security practices, no electronic transmission or storage system can be guaranteed to be completely secure.
6. Data Retention
We retain personal and business information only for as long as necessary to fulfill business, contractual, legal, accounting, security, and regulatory requirements.
7. User Rights
Subject to applicable laws, users may have the right to:
- Access their personal information
- Request correction of inaccurate or incomplete data
- Request deletion of information where legally permissible
- Withdraw consent for specific data processing activities
Requests regarding personal data may be submitted using the contact details provided below.
8. Third-Party Websites and Services
Our platform may contain links or integrations with third-party websites, applications, or services. We are not responsible for the privacy practices, policies, or content of such third-party platforms.
9. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Updated versions will be published on this page along with the revised effective date.
Continued use of our services after any modifications constitutes acceptance of the updated Privacy Policy.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us:
Codelekh Solution Private Limited
Website:
https://www.codelekh.com/